Google Hangout Browser Plugin Error 1625

Google Voice and Video Chat Installer for Google Hangouts  "The Installer encountered error 1625:  This installation is forbidden by system policy.  Contact your system administrator".

Error message received while attempting to install the browser plugin used by Google Hangout.  The executable is called GoogleVoiceAndVideoSetup.exe

Google Voice and Video Chat Installer for Google Hangouts  "The Installer encountered error 1625:  This installation is forbidden by system policy.  Contact your system administrator".

Assuming you have administrative rights to your Windows Desktop you should not have received this error.  In this case User Account Control (UAC) is restricting the permissions of the installer and preventing a successful installation.  UAC is a security measure used by Vista and Windows 7 to prevent unauthorized applications running under a privileged user (Admin account) from performing things that you did not specifically acknowledge.  For example... a new screensaver from installing an unwanted toolbar, or silently installing a keylogger to gain access to your passwords.

To resolve the issue go to the download:

Right click on the download and choose "Open Containing Folder".  Once the folder is open... locate the "GoogleVoiceAndVideoSetup.exe" executable and right click again and choose the "Run as Administrator" option.


This will elevate the permissions grated to the installer and allow it to succeed.  If this does not work for you then you may need to do as requested and check with your system administrator because it is possible he or she has limited your ability to install applications via group policy.

Bryan Payne

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