Tuesday, March 6, 2012

Google Hangout Browser Plugin Error 1625

Google Voice and Video Chat Installer for Google Hangouts  "The Installer encountered error 1625:  This installation is forbidden by system policy.  Contact your system administrator".



Error message received while attempting to install the browser plugin used by Google Hangout.  The executable is called GoogleVoiceAndVideoSetup.exe


Google Voice and Video Chat Installer for Google Hangouts  "The Installer encountered error 1625:  This installation is forbidden by system policy.  Contact your system administrator".

Assuming you have administrative rights to your Windows Desktop you should not have received this error.  In this case User Account Control (UAC) is restricting the permissions of the installer and preventing a successful installation.  UAC is a security measure used by Vista and Windows 7 to prevent unauthorized applications running under a privileged user (Admin account) from performing things that you did not specifically acknowledge.  For example... a new screensaver from installing an unwanted toolbar, or silently installing a keylogger to gain access to your passwords.

To resolve the issue go to the download:

Right click on the download and choose "Open Containing Folder".  Once the folder is open... locate the "GoogleVoiceAndVideoSetup.exe" executable and right click again and choose the "Run as Administrator" option.


This will elevate the permissions grated to the installer and allow it to succeed.  If this does not work for you then you may need to do as requested and check with your system administrator because it is possible he or she has limited your ability to install applications via group policy.

Bryan Payne







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Monday, March 5, 2012

Logitech C920 Web Cam

Logitech C920 with Hardware Compression



Be sure to install the drivers... it will work using Microsoft Windows UVC drivers if you don't, but the experience may not be optimal.  You should go here and http://www.logitech.com/en-us/webcam-communications/webcams/devices/hd-pro-webcam-c920  Click on the Support Link and then click on the software downloads link on the right side of the page.
 







If you are planning on using the camera with Skype it is also recommended that you update to the latest version of Skype to take advantage of the capabilities of your new Logitech C920 HD camera.

Because of the cameras built in video compression this offloads this function from you CPU and allows the camera to do the work.  You should see an improvement to performance while using this camera versus other cameras like the Logitech C910 which do not include this feature.