Notice the error message near the bottom of the Sync Settings Screen:
The error message was very fleeting and appeared so quickly on the screen that it was hard to capture. I manually synced it hundreds of times before the error message stayed on the screen long enough for me to capture it.
This error message is repeated all over the web... mostly with no resolution listed. The error could be caused by any sync item... not just specifically contacts as mine was. Others have had issues with their calendar. It is important to know which you are having a problem with before attempting a resolution.
Step 1) First backup your contacts online via http://www.google.com/contacts. You will find the export feature under the "More" dropdown box. Be sure to choose "All Contacts" and "Google CSV" format will be fine. Feel free to export in other formats as well if you want. It will give you more options in the future and doesn't take long to do. The file sizes will be small... I recommend adding a date to the name so if you make additional backups later you will know which ones are the most recent backups. WARNING: THIS WILL ONLY BACKUP CONTACTS STORED ON GOOGLE. Personally I have all my contacts in google, but if you have contacts that are only on your phone internal memory... be sure to back those up as well. You could also perform this task using Samsung Kies which should be available at http://www.Samsung.com/kies. If you have Kies mini installed... I recommend uninstalling it. I used Kies mini with my Samsung captivate that I was previously using.
Android 4.04 instructions for Samsung Galaxy S II Skyrocket SGH-I727
Step 2) Turn off all Sync and set it to manual. "Home" button, "Options" button, and then choose "Accounts and sync". Just turn accounts and sync to "Off". Manually sync each item until you determine which sync is causing your problem. The instructions below assume you are having a problem with contacts.
Step 3) On your android phone press the "Home" button (House shaped) and then press the "Options" button (left most button) and choose the "Settings" popup menu. Scroll down to "Applications" and select the "Applications" menu. When the "Applications" menu appears choose the "All" tab on the top right. Scroll down to Contacts... select it, and then use the "Force stop" button and then choose "Clear data". Hit the "Back button" (which looks like an arrow circling back... it is the third key on the bottom of your phone counting from left to right). Now choose "Contacts Storage" and repeat this process.
Step 4) Reboot your phone and services should be restarted and hopefully your issue is resolved.
Just FYI... this was caused by the AT&T upgrade from android 2.3.6 to android 4.04. I also had issues with Google maps crashing on start up... I performed this same procedure for the Google maps to resolve that issue.
Bryan Payne on Linkedin https://www.linkedin.com/in/paynebryan
+Bryan Payne
If you found this information helpful... and you see an advertisement for which you have legitimate interest... every click helps. Thanks!
Sync is currently experiencing problems. It will be back shortly.
The error message was very fleeting and appeared so quickly on the screen that it was hard to capture. I manually synced it hundreds of times before the error message stayed on the screen long enough for me to capture it.
This error message is repeated all over the web... mostly with no resolution listed. The error could be caused by any sync item... not just specifically contacts as mine was. Others have had issues with their calendar. It is important to know which you are having a problem with before attempting a resolution.
Step 1) First backup your contacts online via http://www.google.com/contacts. You will find the export feature under the "More" dropdown box. Be sure to choose "All Contacts" and "Google CSV" format will be fine. Feel free to export in other formats as well if you want. It will give you more options in the future and doesn't take long to do. The file sizes will be small... I recommend adding a date to the name so if you make additional backups later you will know which ones are the most recent backups. WARNING: THIS WILL ONLY BACKUP CONTACTS STORED ON GOOGLE. Personally I have all my contacts in google, but if you have contacts that are only on your phone internal memory... be sure to back those up as well. You could also perform this task using Samsung Kies which should be available at http://www.Samsung.com/kies. If you have Kies mini installed... I recommend uninstalling it. I used Kies mini with my Samsung captivate that I was previously using.
Android 4.04 instructions for Samsung Galaxy S II Skyrocket SGH-I727
Step 2) Turn off all Sync and set it to manual. "Home" button, "Options" button, and then choose "Accounts and sync". Just turn accounts and sync to "Off". Manually sync each item until you determine which sync is causing your problem. The instructions below assume you are having a problem with contacts.
Step 3) On your android phone press the "Home" button (House shaped) and then press the "Options" button (left most button) and choose the "Settings" popup menu. Scroll down to "Applications" and select the "Applications" menu. When the "Applications" menu appears choose the "All" tab on the top right. Scroll down to Contacts... select it, and then use the "Force stop" button and then choose "Clear data". Hit the "Back button" (which looks like an arrow circling back... it is the third key on the bottom of your phone counting from left to right). Now choose "Contacts Storage" and repeat this process.
Step 4) Reboot your phone and services should be restarted and hopefully your issue is resolved.
Just FYI... this was caused by the AT&T upgrade from android 2.3.6 to android 4.04. I also had issues with Google maps crashing on start up... I performed this same procedure for the Google maps to resolve that issue.
Bryan Payne on Linkedin https://www.linkedin.com/in/paynebryan
+Bryan Payne
If you found this information helpful... and you see an advertisement for which you have legitimate interest... every click helps. Thanks!
